What role do volunteers play at HFHS?

Volunteers at HFHS play a crucial role in enhancing patient services and supporting staff. They contribute to the overall patient experience by providing companionship, assistance, and care, which can significantly improve patient morale and comfort during their stay. Additionally, volunteers assist healthcare professionals and administrative staff, allowing them to focus on their core responsibilities. This support can include direct interaction with patients, organizing events, or helping with logistics, thereby enriching the healthcare environment and fostering a sense of community within the institution.

The other choices do not accurately reflect the integral role of volunteers. For example, volunteers are not intended to replace paid staff but rather complement the existing workforce by providing additional support. Their involvement extends beyond just administrative tasks; they engage in various activities that directly benefit patients, highlighting their positive impact on healthcare services. Moreover, volunteers are very much involved in patient-related services, contrary to the assertion that they are not. Their contributions are vital in creating a holistic and supportive healthcare experience.