Who is encouraged to provide feedback about patient care at HFHS?

The encouragement for all patients and their families to provide feedback about patient care at HFHS is grounded in the principle that patient-centered care thrives on open communication and collaboration. By soliciting input from patients and their families, the organization can gain valuable insights into their experiences, preferences, and needs, which can lead to enhanced care quality and satisfaction.

This approach acknowledges that patients and families are vital stakeholders in the healthcare process. Their perspectives can help identify areas for improvement, highlight what is working well, and foster a culture of continuous improvement within the healthcare system. Furthermore, active involvement from patients and families helps create a supportive and responsive environment, reinforcing HFHS's commitment to high-quality, compassionate care.